The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

$139.00 - $47.00

(as of Jun 25,2019 12:38:54 UTC – Details)

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions; Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results; Benefits associated with the application of key concepts and quality management principles; Best practices describing recognized approaches for good quality management; Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail; Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

Certified Six Sigma Black Belt Primer


(as of May 27,2019 01:04:13 UTC – Details)

CSSBB Certified Six Sigma Black Belt Primer

By: Bill Wortman, Joe DeSimone, Frank Bensley
10 Digit ISBN cssbbprime
13 Digit ISBN : cssbbprime

Black Belt Six Sigma Primer contains the Body of knowledge for ASQ Certified Six Sigma Black Belt (CSSBB) plus sample questions and answers. Many ASQ Sections use these Primers as their main study text. Companies and Universities use them for continuing education as wll as stidy for 6 sigma Black Belt certification.

The Six Sigma Black Belt Primer covers the complete ASQ Body of Knowledge for Certified Six Sigma Black Belt (CSSBB). Sample questions published by ASQ and the authors are also included in each Primer. The multiple choice questions are in the same format as the ASQ Six Sigma Black Belt exam. Correct answers for the Black Belt six sigma certificate exam are given for all questions.

View CSSBB Primer Table of Contents

Click here to view a sample from the ASQ Certified Six Sigma Black Belt Primer CSSBB.

In its 3rd edition, September 2012, the CSSBB Primer contains 842 pages and 400 questions and answers.

We ship the most current revision.